REFUNDS & RETURNS POLICY

Welcome to Kunstentechstore.ca.

Thank you for choosing us for your networking, security, and smart home needs.

We value your trust in the products we provide.

No Refund & Returns Policy

Due to the nature of our products, all sales are final. We do not offer refunds or accept returns under any circumstances, including but not limited to:

• Accidental purchases
• Incorrect model selection
• Duplicate orders

It is the customer’s responsibility to verify all product details before completing a purchase.

Exception – Damaged or Defective Products

The only exception to this policy is for items that arrive damaged or defective.

If you receive a damaged or faulty product, please contact us immediately at info@kunsten.ca. Be sure to include the following:

• Your order number
• A description of the issue
• Clear photos showing the damage or defect

Once we confirm that the item is defective or was damaged during shipping, we will provide a replacement at no cost to you. The faulty item must be returned to Kunstentechstore.ca as we are required to return it to the manufacturer.

If the manufacturer determines that the product is not defective, not new, or that the issue is due to user damage or misuse, the customer will be responsible for any associated replacement costs.

For any further clarification regarding our No Refund Policy, please write to us at info@kunsten.ca.